What We Collect and Why We Use It
We collect three categories of information when you use your ahana11 account. First, registration data — your name, email address, phone number and date of birth — which we use to verify your identity and keep your account active. Second, payment data — transaction records tied
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to your bKash number, Nagad wallet or Rocket account — which we retain to process deposits, handle withdrawal requests and resolve any payment disputes. Third, technical data — your device type, browser, IP address and session activity — which helps us detect unusual login attempts and
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maintain account security. We do not store your full mobile wallet PIN or password at any point; those credentials stay inside the respective wallet apps. Cookies and similar tools track your session so pages load correctly and your lobby preferences are remembered between visits. You can
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adjust cookie permissions in your browser settings, though doing so may affect how certain account features work. Access to and use of this platform depends on your local law and eligible regions — we do not make representations about legality in any specific jurisdiction. If you
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are accessing from Bangladesh, responsibility for confirming local eligibility rests with you.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.